Management Team

Graduate of UCLA with BA in Business Economics, Tim started his Insurance and Financial Services career with New York Life in Los Angeles in 1994.  After numerous achievements, Tim entered management in 1999.  In his first year as a manager, he was recognized as number one Sales Manager among his class.

In 2002, Tim transferred to New Jersey to build team of Financial Service Professionals and to expand its market.  Since then, Tim implemented infrastructures and contributed success of New Jersey GO with consistent growth in productions, number of active advisors and developed number of management personnel.  Tim was top 25 partners for 3 consecutive years before being promoted to the Senior Partner in 2006.

In 2018, Tim had the opportunity to return to the Los Angeles GO, where he started his Financial Services career, and took on the role of Senior Partner to build and develop a team of Financial Service Professionals and Financial Advisors within the Los Angeles vicinity.

Gloria has been in the Financial Services industry for 23 years.  She became an insurance professional in 1989 helping individuals and families achieve their financial goals by providing strategies and solutions to simplify and enhance the quality of her clients' lives.  After 7 years of serving her community as a successful agent, she opened the Wilshire Insurance School in Los Angeles to service the insurance community at large by providing pre-requisite insurance education and licensing opportunities.

In 2002, she was recruited by a major company and was quickly promoted into management position in less than a year.  Currently, as a Partner at the Los Angeles General Office, Gloria is committed to recruiting and developing a diverse team of highly motivated individuals who share her passion to help make an impact in their communities.

Gloria obtained and maintains the following licenses: FINRA Series 6,7,63,66 and Series 24 registrations, CA Insurance  Lic # 0803921.     

Michael Ghazal

Corporate Vice President

Service - Field Service Leader

Office: (323) 782-3001

Email: mghazal@newyorklife.com

Michael began his professional career with Royal Bank of Canada Wealth Management in May of 2014 in their 401(k) management group out of the San Francisco Office. Michael developed strong service, operational, and leadership skills interacting with unions, providing investment education, and helping administer key components of the 401(k). He managed many administrative functions such as loans requests, distributions, and changing allocations. This led to Michael applying to join New York Life after two years to help grow his leadership skills and become more familiar with business operations.

Michael joined New York Life in May 2016 as an Associate Operations Manager in Portland, Oregon as a part of the Operations Management Training Program. After 1 year in the program, Michael was relocated to the Southern California General Office to finish the second year of training, and was promoted to an Operations Manager in early 2018 in the same location. Michael oversaw the development and services provided by the Client Onboarding Team who helped the office achieve several national production trophies during the four years he spent as a member of the management team.

In 2022, Michael was promoted to Corporate Vice President – Director of Operations of the Los Angeles General Office. Michael now leads the new business and agency administration service teams and works closely with agents, managers, consultants, sales personnel to ensure business continuity, efficiency, and the fastest application turn around times possible to improve the client experience.

In his spare time, Michael travels abroad with his girlfriend Ashley and enjoys volunteering for non-profits targeted to the well being of members of the Down Syndrome community. Michael resides in the West Side of Los Angeles and has been a member of the New York Life family since birth; as his father was a managing partner for 27 years, and an agent for 5 years prior to his promotion to management.

James Lee, CFP®, CLU®

Senior Agency Standards Consultant

Office: (323) 782-3183

Email:jwlee@newyorklife.com

James began his career as an agent with New York Life in 1997 in the Los Angeles Office. In 2001, James became Agency Standards Consultant. In that capacity, James assumed the responsibility for making sure that agents and managers meet the strict regulations and rules of integrity as prescribed by the company and the various agencies that watch over them. He is very effective in making certain we meet compliance standards.